California transit agencies select new fleet management technology provider

Systems will assist drivers and operators and offer real-time information for riders

August 13, 2019
San Diego Metropolitan Transit System; bus transit
San Diego Metropolitan Transit System bus. Image courtesy Conduent.

Multiple public transportation agencies in Southern California have selected transportation and mobility solutions provider Conduent Transportation to help operate their fleets and provide service for passengers.

Under two new contracts, Conduent will upgrade hardware and software for the management system on board hundreds of buses for the San Diego Metropolitan Transit System (MTS) and North County Transit District  (NCTD), as well as key portions of Orange County Transportation Authority’s (OCTA) system.

The agencies will utilize Conduent’s computer-aided dispatch/automatic vehicle location (CAD/AVL) solution to assist drivers with routing and keep buses on schedule, as well as provide real-time vehicle information on bus locations for passengers to make informed decisions. For dispatch personnel, the systems track the performance of the buses and enable effective communications with the fleet.

In San Diego, the upgrades will be performed on 375 buses operated by MTS and another 155 buses operated by NCTD. The work will entail the first large-scale deployment of the company’s advanced Integrated Vehicle Unit (IVU)-4000 version of CAD/AVL. The IVU-4000 on-board system, coupled with key upgrades, will provide an enhanced user experience for drivers and less workload for dispatchers, so they can offer a better overall performance for passengers.

In Orange County, Conduent will perform for OCTA key software upgrades on the CAD/AVL system, and will work with the authority to develop and pilot a first-of-its-kind bus communications capability based upon Voice Over Internet Protocol (VOIP). This updated technology will leverage the IVU-4000 system’s enhanced capabilities, coupled with cellular communications, to allow dispatchers to more efficiently communicate with operators. The initial pilot will be conducted on 12 OCTA buses to test the functionality and reliability of the VOIP solution, with the goal of migrating the entire fleet to the new technology.

The company also provides fleet management solutions for the Los Angeles County Metropolitan Transportation Authority, in addition to a range of other transportation services across the region in support of transit, public parking, tolling and safety programs.

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SOURCE: Conduent Transportation

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